Payments and account privacy

App Store payments

Apple processes purchases made in the app. Laowai verifies App Store transaction information to provide the relevant paid access. Laowai does not receive or store your full payment card number or card security code.

Account-linked purchase records

For account-based Pro access, Laowai links verified purchase records to your Laowai account identifier. Firebase Authentication stores your verified email address and account identifier; Firebase stores the associated payment-provider customer, transaction, original App Store transaction and subscription identifiers, product, purchase status and paid-through date. These records let us verify and restore access across devices and check for known purchases before another checkout.

Purchase checks

Laowai also stores purchase attempts, verification results and any checkout confirmations you submit to coordinate purchases and avoid duplicate processing. Purchase ownership is checked against provider information before account access is granted. A purchase already linked to another Laowai account does not automatically move when you switch accounts.

Information sent to checkout

Laowai sends Paddle opaque purchase references and the selected price. Your Laowai account email, class rosters, lesson contents, submitted answers and account passwords are not checkout metadata. You provide any billing details requested by Paddle directly to Paddle.

Purchase analytics

The app sends selected product and purchase outcome events to Amplitude when product analytics is enabled, using a random app identifier rather than your account identifier or email address. These events are separate from account-linked purchase records. The main Privacy Policy explains analytics and the Settings opt-out.

Optional purchase support

If you choose to email hello@laowaiapp.com for purchase help, support receives the message and any Apple order number you include. An order number alone does not automatically establish purchase ownership or grant Pro access.

Retention and deletion

Billing verification records are retained as needed to provide access, prevent duplicate processing and meet applicable recordkeeping duties. Purchase-verification and processing records are not automatically removed by account deletion. Contact support about these records. Deleting the app or your Laowai account does not automatically cancel Apple or Paddle renewals. Manage an App Store subscription in your Apple Account settings and a web subscription through Paddle.

Other Laowai data

The main Privacy Policy covers dictionary, study, Classroom, cloud, support and website analytics data. Its existing privacy choices continue to apply. This payment notice does not replace that policy.

Operator and contact

Operator

Individual Entrepreneur DMYTRII POLIANSKYI

Contact address

22a Tamar Mepe Avenue, floor 12, apartment 143, Batumi, Georgia

Support email

hello@laowaiapp.com